
Associate Director, Digital Product Management – Residential Digital Products
Carrier
full-time
Posted on:
Location Type: Office
Location: Palm Beach Gardens • Florida • United States
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Salary
💰 $178,750 - $250,250 per year
Job Level
About the role
- Product & Portfolio-level strategy across Residential digital experiences
- Capital allocation and investment prioritization within the Residential envelope
- Cross-domain roadmap alignment and tradeoff decisions
- Leadership and development of Senior Managers
- Portfolio KPIs spanning adoption, engagement, connected growth, service performance, and digital enablement
- Cohesive integration across homeowner, technician, portal, and energy experiences
- Define and evolve a cohesive Residential digital strategy across domains
- Balance investment across innovation, AI enablement, platform modernization, and operational reliability
- Ensure investment aligns to measurable portfolio outcomes
- Drive integration across IoT device strategy, firmware capabilities, cloud platforms, AI models, and mobile experiences
- Establish portfolio-level KPIs tied to adoption, retention, connected penetration, service efficiency, and energy enablement
- Monitor performance and adjust investment priorities as needed
- Lead, coach, and develop Senior Managers across Residential domains
- Raise the bar on product rigor, prioritization discipline, and outcome accountability
- Partner closely with Product Strategy & Rigor leadership to strengthen product craft
Requirements
- Bachelor’s degree
- 12 + years in Product Management, Digital, SaaS, and/or IoT
- 6 + years directly leading Product Managers
- Master’s degree or MBA (preferred)
- Experience owning multi-domain product portfolios with capital allocation responsibility
- Strong understanding of device-cloud architectures, firmware-integrated systems, mobile platforms, and AI-enabled products
- Demonstrated ability to drive adoption, engagement, and connected ecosystem growth at scale
- Experience balancing strategic investment tradeoffs across multiple product lines
- Strong executive presence and ability to influence senior cross-functional stakeholders
- Experience in connected home, HVAC, energy systems, or field service environments preferred
Benefits
- Health Care benefits: Medical, Dental, Vision; wellness incentives
- Retirement benefits
- Paid vacation days, up to 15 days
- Paid sick days, up to 5 days
- Paid personal leave, up to 5 days
- Paid holidays, up to 13 days
- Birth and adoption leave
- Parental leave
- Family and medical leave
- Bereavement leave
- Jury duty
- Military leave
- Purchased vacation
- Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Health Savings Account
- Healthcare Spending Account
- Dependent Care Spending Account
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementDigitalSaaSIoTCapital allocationDevice-cloud architecturesFirmware-integrated systemsMobile platformsAI-enabled productsPortfolio KPIs
Soft Skills
LeadershipCoachingInfluencingStrategic thinkingCross-functional collaborationOutcome accountabilityPrioritization disciplineCommunicationPerformance monitoringDecision making
Certifications
Bachelor's degreeMaster's degreeMBA