Carrier Commercial Refrigeration

Strategic Account Manager

Carrier Commercial Refrigeration

full-time

Posted on:

Location Type: Remote

Location: Remote • North Carolina • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Develop and execute multi-year strategic account plans aligned with customer goals and CCR’s growth objectives
  • Expand CCR’s footprint within major retailers across business units, store formats, and regions
  • Shape customer vision from pilot projects into enterprise-wide rollouts and national standards
  • Identify opportunities for upsell and cross-sell across CCR’s refrigeration portfolio
  • Build executive-level relationships (C-suite, sustainability, operations, engineering)
  • Facilitate joint planning sessions, QBRs, and steering committees with strategic customers
  • Partner closely with Business Development Managers (BDMs) to transition accounts from initial pilot stage to long-term growth
  • Provide market insights to leadership and product development to shape CCR’s innovation pipeline

Requirements

  • 8–12+ years in strategic account management or enterprise sales
  • Proven track record of managing and growing multi-million-dollar accounts
  • Experience selling complex technical solutions into large retail or food service organizations
  • Strong understanding of sustainability, ESG, and regulatory drivers affecting refrigeration
  • Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
  • Ability to travel domestically (~30–40%)
Benefits
  • Professional development
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
strategic account managemententerprise salescomplex technical solutionsrefrigeration portfolio managementmarket insightsbusiness developmentaccount growth strategiespilot project managementnational standards implementationupselling and cross-selling
Soft skills
relationship buildingexecutive communicationcollaborationfacilitationplanningleadershipcustomer vision shapingstrategic thinkingnegotiationproblem-solving
Certifications
Bachelor's degreeMBA
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