Business Development Representative

Carpenter Technology Corporation

Business Development Account Representative managing client relationships for Carpenter Technology. Responsible for total account management and support in a hybrid work environment.

Posted 4/16/2026full-timeRaleigh • North Carolina, Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Serve as a liaison between the customer and Carpenter, providing total account management and support.
Develop, maintain, and grow relationships with internal departments to promptly resolve customer concerns.
Engage in departmental and cross-functional training to deepen understanding of Carpenter’s systems, products, and processes.
Create and maintain customer-specific account documentation.
Initiate proactive outreach to new and existing accounts.

Requirements

What you’ll need

Associate or bachelor’s degree in business preferred; High School diploma required
2–3 years of customer account management experience, preferably in a manufacturing environment
Ability to work a hybrid schedule in either Raleigh, NC or Reading, PA (required)

Benefits

Comp & perks

Life insurance
Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Disability coverage
401k with company contributions

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

account managementrelationship buildingcustomer supportproblem resolutioncross-functional collaborationproactive outreach

Certifications

Associate degreeBachelor's degreeHigh School diploma