Business Services Analyst – Analyste, relations avec les partenaires

CARMS

Business Services Analyst at CaRMS building and maintaining relationships with partner organizations. Facilitating market intelligence collection and product discovery insights in a remote-first environment.

Posted 7/5/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$80,000 - CA$90,000 per yearWebsite

About the role

Key responsibilities & impact

Build and maintain trusted relationships with partner organizations and members
Lead conversations with partners to understand needs, challenges, and emerging trends
Represent the organization at external meetings, working groups, and industry events to strengthen relationships and gather market intelligence
Collect, synthesize, and document partner insights in a clear, structured way
Translate external feedback into evidence-based inputs that inform product discovery, prioritization discussions, and roadmap planning
Identify recurring themes, unmet needs, and opportunity areas across partners and the broader market
Work closely with Product, Delivery, and Leadership to ensure partner perspectives are well understood and considered in planning and decision-making
Support product teams by providing contextual insight, validation, and partner impact analysis—without owning product decisions
Identify opportunities for new partnerships or enhancements that align with product direction and organizational strategy
Provide insights and recommendations to leadership on partnership approaches, ecosystem positioning, and sector dynamics

Requirements

What you’ll need

Bachelor’s degree in business, management, business analysis, economics, public administration, communications or a related discipline
5+ years in external relations, stakeholder engagement, partnership development, or related roles
Experience in medical education, preferably within a faculty of medicine, medical school, residency program, or related environment of the CaRMS match process and medical education landscape
Experience in market analysis and relationship management
Proficiency with digital collaboration tools (Microsoft 365, Asana, etc.)
Bilingual (English/French)

Benefits

Comp & perks

Remote-first work environment that supports continuous quality improvement (CQI) and professional development
Comprehensive benefits program
Industry-leading defined contribution pension plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Market AnalysisRelationship ManagementProduct DiscoveryImpact AnalysisDocumentation Skills

Soft Skills

CommunicationCollaborationLeadership