Account Manager

• Account coordinators at Carmichael Lynch Relate are flexible and curious individuals who support the public relations team daily. This role is full of learning opportunities. You will have the chance to learn about our clients’ products, services and methods of operation to gain a working knowledge of the industry category, trends and issues and contribute to public relations plans. You will have the opportunity to develop and understand the earned media landscape and craft creative pitches to capture the attention of writers, editors and producers. You will work with a variety of team members and acquire new skills for working productively within a team, supporting client relationships, discovering and mastering new public relations tools, and taking on new challenges.
• Conduct research to help support PR program planning and ongoing execution
• Participate in client/team status meetings, maintain regular client/team status reports, provide detailed and factually accurate notes and prepare conference reports
• Develop and maintain up-to-date media lists for the agency; work with your teams to develop media pitches for writers, producers and editors; pitch media, as directed, working with your teams to secure earned media coverage in support of clients’ media relations goals
• Accurately maintain media tracking and measurement documents in real time so PR teams have current and relevant numbers to report back to clients
• Assist with the research, development, execution and measurement of influencer programs
• Develop news releases, media alerts, media Q&As, and other documents in support of a client’s business
• Proactively assist your teams in scheduling meetings, meeting agenda prep, meeting next steps and follow up
• Maintain offline filing system and/or online client information hub to ensure organized, up-to-date documentation of client materials for team
• Proactively communicate with team regularly to share work updates and progress of assigned tasks

• Attributes and Skills Important to Your Success as an Account Coordinator:
• Understand PR – A basic understanding of the public relations discipline, in particular media relations, is essential in this role.
• Be an Excellent Writer – Writing is one of the most important skills of a PR professional. Understanding AP Style and being able to craft clear and compelling materials is essential to this role.
• Be Proactive and Responsive – Raise your hand, share your opinion and perspective, anticipate your team members’ needs and respond promptly client/team needs and requests.
• Demonstrate Organizational Skills – Strong organizational skills are key to keeping clients happy, teams aligned and everyone on task. We seek people who can juggle multiple tasks, quickly adapt and succeed in a fast-paced environment.
• Show Attention to Detail – Attention to detail is a point of entry in our business. Accuracy and quality depend on getting the details right every time and on every project.
• Ask for Help – It’s not always easy, but it’s always important; elevate issues in real time and show us you can use the resources around you when you need them.
• Help Others – Each of us has a job to do, and each of our jobs supports others on your team and in our organization; always remember the bigger picture and how your role specifically helps elevate everyone around you.
• Bring Solutions – Approach every challenge with a solutions-first approach; bring that mindset to everything (seriously, everything).
• Think Creatively – Good ideas are our favorite food group, and we believe they can come from anywhere and anyone.
• Show Entrepreneurial Spirit – There isn’t always one way to do things; stay curious and explore new opportunities, approaches and relationships to your assignments.
• Adapt – Our workplace is everchanging and new things come our way all the time; help alter your team’s course and even our agency thinking to deliver results.
• Take Your Job Seriously – We want you to succeed, and your personal and vocal interest in your professional development and growth helps us do that.
• Take Pride in Your Work – Your daily contribution to the team is vital to our collective success; take feedback seriously, never cut corners, and always bring your “A game.”

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