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Manager, Application Systems
CarMaxTechnology Manager overseeing software engineers to define and deliver inventory services at CarMax. Collaborating with technology and business partners to drive growth and efficiency.
Tech Stack
Tools & technologiesCloud.NET
About the role
Key responsibilities & impact- Responsible for interviewing, selecting and training associates
- Must effectively resolve associate matters
- Responsible for day-to-day tactical team decisions
- Required to manage multiple tasks and projects simultaneously
- Accountable for team’s use and adherence to the CarMax® Product & Technology Methodology
- Create/maintain team staffing and scheduling, to include time tracking
- Demonstrated ability to schedule and execute hardware and software releases
- Demonstrated ability to prioritize and assign tactical requests to the team
- Responsible for associate development to include providing courageous leadership, motivation to improve team dynamics, mentorship focused on growth of team members and constructive feedback on associate’s work
- Responsible for frequent associate File Reviews
- Effectively provide associate feedback through regular objective reviews and by writing and delivering Annual Performance Reviews
- Working with associates to collaboratively establish an Individual Development Plan and review them on a timely basis
- Track associate performance and provide them with appropriate feedback
- Leads team through obstacles and time constraints to consistently deliver results
- Influences the work of others to drive department and company goals through effective team and project management, customer interaction and IT coordination
- Provides technical experience related to the position
- Ensures that support problems and errors are tracked to ensure appropriate future handling
- Lead incident reporting to include postmortems which involve prioritizing enhancements to reduce ongoing support; scheduling support rotations; ensuring ticket queues are appropriately managed; and assisting with critical outages at any time
- Active participant in project design meetings providing vision and guidance
- Acts as the key liaison with the customer community and consistently builds positive relationships with customers and contacts in supported business areas
- Must courageously influence the processes and break down project barriers to best represent the customers’ requirements and needs
- Must continually seek opportunities to increase internal customer satisfaction and deepen client relations
Requirements
What you’ll need- BS/BA degree - IT related, preferred
- 5+ years of experience in Information Technology with 5+ years of hands-on application systems development and implementation, and cloud development
- 3+ years of experience managing direct reports
- 3+ years of experience required leading software projects leveraging Agile practice
- 3+ years of experience preferred with retail or supply chain inventory systems and practices
- Passionate about information technology
- Comfortable leading in ambiguous situations
- Analytical; solves problems at root cause and prioritizes effectively
- Good listener – weighs input from multiple perspectives when forming opinions and recommendations
- Demonstrated ability to provide vision – into the big picture
- Inspire and motivate the team
- Implement new policies and procedures effectively
- Promotes a customer focused team
- Promotes associate responsibility through work ownership and engagement
- Proven project management skills with proven ability in leading medium to large sized project teams (often multiple projects simultaneously)
- Experience with designing and developing digital commerce applications and services using a variety of technologies. Technologies include .NET (C#), cloud-based PaaS / IaaS/ CaaS, third party solutions, API gateways, and messaging middleware platforms
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application systems developmentcloud development.NETC#Agiledigital commerce applicationsAPI gatewaysmessaging middlewarePaaSIaaS
Soft Skills
leadershipproblem-solvinganalyticalcommunicationteam motivationcustomer focusmentorshipfeedback deliverycollaborationinfluence
Certifications
BS/BA degree in IT