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Patient Access Representative – BMC ED
Carle HealthPatient Access Representative responsible for patient check-in and registration at Carle Health's emergency room. Collects patient information and directs them to appropriate services while ensuring excellent customer service.
Posted 7/21/2026full-timeNormal • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $29 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient registration and check-in processes, ensuring accurate collection of registration and insurance information while providing excellent customer service in a healthcare setting.
Highest-signal resume keywords
Patient RegistrationInsurance VerificationCo-Payment CollectionPatient SchedulingCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Check-InRegistration Information CollectionInsurance Information HandlingAppointment Scheduling
Soft Skills
Positive CommunicationInterpersonal Skills
Industry Keywords
Emergency RoomHealthcare Services
About the role
Key responsibilities & impact- Responsible for the check-in and registration of all emergency room patients.
- Obtain registration information, insurance information, and verification.
- Screen, schedule, and direct patients to appropriate providers and services.
- Conveys a positive image of Carle and providers to patients.
- Checks patients in upon arrival for scheduled appointments and facilitates co-payment collections.
Requirements
What you’ll need- Certifications and education not specified
- Work experience not specified
Benefits
Comp & perks- Comprehensive benefits package