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Carle Health

Patient Financial Services Representative – Healthcare Billing, Insurance, Estimates, Patient Support Experience

Carle Health

. Research, resolve, document, and respond to inquiries related to hospital and professional accounts .

Posted 4/29/2026full-timeOlney • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $28 per hourWebsite

About the role

Key responsibilities & impact
  • Research, resolve, document, and respond to inquiries related to hospital and professional accounts
  • Take incoming calls and face-to-face interactions from patients
  • Collaborate with internal departments to resolve account discrepancies
  • Perform financial counseling and assist with applications for Financial Assistance programs

Requirements

What you’ll need
  • Must have Healthcare Billing, Insurance, Estimates and Patient Support experience
  • Ability to communicate billing processes and ask for payments
  • Must maintain accurate and confidential records in compliance with HIPAA
  • Experience with customer service

Benefits

Comp & perks
  • Health insurance
  • 401(k)
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Healthcare BillingInsuranceEstimatesPatient SupportFinancial CounselingFinancial Assistance programs
Soft Skills
CommunicationCustomer ServiceCollaborationProblem Solving