Carisk Partners

Staffing Associate/Staffing Coordinator

Carisk Partners

full-time

Posted on:

Location Type: Office

Location: Tampa • Florida • United States

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About the role

  • First point of contact for claimant and client for all initial scheduling of medical or dental appointments – Sets the expectation
  • Routinely speak with patients and providers offices simultaneously to effectively set up appointments
  • Request, send, receive, and follow up on critical documentation via email and fax
  • Must document and save all correspondence and documents to secured company file
  • Other duties as assigned

Requirements

  • Medical or dental experience a plus
  • Contact Center experience a plus
  • High School Diploma or GED
  • Cold Calling Required. Must be comfortable with cold calling.
  • Ability to work well individually and in a team environment
  • Ability to troubleshoot and solve problems
  • Analytical ability with adept research skills
  • Exceptional communication skills (written and verbal)
  • Must be able to multi-task, follow procedures and have active listening skills
  • Bi-lingual is a plus
  • Intermediate level skills in Microsoft Outlook and all MSOffice essentials
  • Must be able to adhere to company’s physical & information security standards along with training requirements.
Benefits
  • 10 Paid Company Holidays
  • Paid Time Off
  • Competitive Medical, Dental, and Vision Insurance
  • Company Sponsored Life Insurance
  • Supplemental Life Insurance, Short/Long Term Disability, Employee Assistance Program, Flexible Spending Account, and many other Ancillary Benefits
  • 401(k) Retirement Plan with Company Match
  • ClassPass Wellness Program
  • Employee Discount Program
  • Flexible and Hybrid Schedule Options*
  • Internal Education Programs and Tuition Reimbursement Options
  • Internal Advancement Opportunities
  • Company-Wide Diversity and Holiday Celebrations
  • Best Places to Work Award Recipient 5 years in a row!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical experiencedental experiencecontact center experiencecold callingtroubleshootinganalytical abilityresearch skillsmulti-taskingactive listening
Soft Skills
communication skillsteamworkproblem-solving
Certifications
High School DiplomaGED