Clinical Care Counselor

Caris Life Sciences

Clinical Care Counselor serving as a key clinical expert for patients undergoing Caris Detect MCED test. Educating and coordinating care while addressing patient concerns with empathy and compassion.

Posted 6/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $120,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Deliver a high-touch, concierge-style experience that reflects a patient-first philosophy
Provide pre- and/or post-test education for patients interested in or undergoing Caris Detect MCED testing, including explanation of test purpose, capabilities, limitations, and result types
Communicate complex genomic and probabilistic information in a clear, patient-friendly manner
Address patient concerns, anxiety, and uncertainty with empathy and professionalism
Reinforce appropriate expectations regarding screening, follow-up, and ongoing care
Incorporate patient feedback to improve satisfaction, trust, and engagement
Interpret MCED test results within the context of patient history and risk factors
Provide evidence-based guidance on recommended next steps
Support patients and providers in understanding clinical implications, limitations of MCED testing, and appropriate diagnostic pathways and next steps
Partner with providers to ensure timely and appropriate follow-up care, including: Diagnostic imaging, specialist referrals, and primary care coordination
Help guide escalation pathways and follow up care for complex or high-acuity cases
Support continuity of care across healthcare settings
Collaborate with Medical affairs (clinical accuracy and education), Product teams (patient and provider experience design), and Commercial teams (consistent messaging)
Provide insights to improve test reporting, patient communication strategies, and clinical workflow design
Ensure all patient interactions comply with HIPAA and privacy regulations, clinical and laboratory guidelines, and internal SOPs
Document patient interactions accurately and consistently
Participate in quality assurance and continuous improvement initiatives

Requirements

What you’ll need

Master’s degree in Genetic Counseling OR advanced Nursing degree (MSN or NP), OR BSN with oncology/navigation experience
Board certification (or eligibility) by the American Board of Genetic Counseling (ABGC) or relevant credentialing body
2+ years of clinical experience in genetic counseling, oncology nursing, patient navigation, or related field
Demonstrated experience in patient-facing counseling and education
Strong ability to communicate complex or uncertain results effectively
Familiarity with the U.S. healthcare system, including referrals and diagnostic pathways

Benefits

Comp & perks

Highly competitive and inclusive medical, dental and vision coverage options
Health Savings Account for medical expenses and dependent care expenses
Flexible Spending Account to pay for certain out-of-pocket expenses
Paid time off, including: vacation, sick time and holidays
401k match and Financial Planning tools
LTD and STD insurance coverages, as well as voluntary benefit options
Employee Assistance Program
Pet Insurance
Legal Assistance
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

genetic counselingoncology nursingpatient navigationclinical experiencetest result interpretationevidence-based guidancequality assuranceclinical workflow design

Soft Skills

communicationempathyprofessionalismpatient engagementcollaborationproblem-solvingpatient educationtrust-building

Certifications

Master’s degree in Genetic Counselingadvanced Nursing degree (MSN or NP)BSN with oncology/navigation experienceBoard certification by the American Board of Genetic Counseling (ABGC)