EPIC Application Analyst II, Cadence/SER

Carilion Clinic

Epic Application Analyst II supporting Cadence/SER systems for Carilion Clinic, a not-for-profit health system. Configuring, testing, troubleshooting, and optimizing healthcare applications.

Posted 8/17/2026full-timeRemote • Alabama, Florida, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $76,690 - $115,045 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Epic application system analysis, design, and implementation, with a strong focus on requirements gathering, documentation, and troubleshooting. Proficient in managing tasks and collaborating effectively in a matrixed environment while adhering to change management processes.

Highest-signal resume keywords

Epic Application System AnalysisRequirements GatheringApplication Support and TroubleshootingVendor and Industry CertificationsEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Epic Application DesignConfigurationTestingDocumentation DevelopmentSystem IntegrationChange Management ProcessesProject ManagementBusiness Needs AnalysisTask TrackingOn-Call Support

Soft Skills

Organizational SkillsProblem-Solving SkillsAnalytical SkillsTeam CollaborationFlexibility

Certifications & Qualifications

Epic Module CertificationVendor Certifications

Industry Keywords

HealthcareInformation SystemsMatrixed EnvironmentBimodal Work Principles

About the role

Key responsibilities & impact

Perform Epic application system analysis and design, including requirements, specifications, configuration, documentation, testing, and implementation
Provide application support, troubleshooting, training, and reporting
Support integrated third-party applications
Serve as a liaison between TSG groups, clients, and vendors
Conduct foundational to intermediate analysis of Epic application design
Plan implementations and optimize application use
Resolve issues with minimal to moderate supervision, track issues, and provide updates
Manage assigned tasks and support project work while meeting deadlines
Participate in requirements gathering and assist in design sessions
Analyze client business needs with direction from senior analysts
Develop documentation and reference materials
Develop working knowledge of assigned Epic modules and system integrations
Adhere to application change management processes
Track work effort, including time, tasks, incidents, and enhancements
Participate in an on-call rotation, including evenings, weekends, and holidays
Collaborate with clients, vendors, peers, and leadership in a matrixed environment

Requirements

What you’ll need

Associate degree in computer science, information systems, healthcare, business, or minimum of 2 years may be considered in lieu of degree
Minimum of 2 years of related experience
Obtain and maintain a minimum of 2 vendor and/or industry certifications/proficiencies as determined by management
Maintain a certification/proficiency in an applicable Epic module
Self-initiated team player able to work under minimal supervision
Strong organizational, problem-solving, and analytical skills
Ability to work independently and in a team setting
Flexibility to prioritize multiple projects and meet deadlines
Effective oral, written, and presentation communication skills
Ability to collaborate with clients and vendors
Ability to work in a matrixed environment and understand bimodal work principles
Flexibility beyond standard hours, including after-hours on-call rotation
Occasional travel

Benefits

Comp & perks

Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years
Voluntary 403B
Paid Time Off (accrued from day one)
Onsite fitness studios
Discounts to Carilion Wellness centers
Access to the Personify Health health and wellness app
Discounts on childcare
Continued education and training