EPIC Application Analyst III – HomeHealth/Hospice

Carilion Clinic

EPIC APPLICATION ANALYST III responsible for Epic application system analysis and support in healthcare. Collaborating with teams for effective implementations and support of systems at Carilion Clinic.

Posted 5/1/2026full-timeRemote • Alabama, Florida, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems.
Will also be involved in providing Epic application support, troubleshooting, training and reporting activities.
May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications.
Serves as a liaison between TSG groups, clients and vendors.
Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits.
Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients.
Manages assigned projects and meets deadlines.
Conducts highly complex work unsupervised and with extensive latitude for independent judgement.
Adheres to departmental policies and procedures.
Plans and conducts requirements gathering for Epic projects and requests.
Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality.
Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.
Facilitates a positive and collaborative work environment.
Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.

Requirements

What you’ll need

High school diploma or equivalent required.
Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required.
Minimum of eight years of related experience.
Valid Virginia drivers' license required.
Vendor and/or industry certifications/proficiencies as determined by management.
Certification/Proficiency in applicable Epic module.
Additional Certifications/Proficiencies in module associated with primary Epic module required.
Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills.
Must be able to work both independently and in a team setting.
Must facilitate a positive and collaborative work environment.
Must be able to serve as mentor to teammates to foster skills development among team.
Must be flexible and capable of prioritizing multiple projects and meeting deadlines.
Effective communication skills (oral, written and presentation).
Ability to collaborate with others, including clients and vendors.

Benefits

Comp & perks

Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Epic application analysisEpic application designrequirements gatheringconfigurationdocumentationtestingimplementationtroubleshootingproject managementchange management

Soft Skills

organizational skillsproblem-solving skillsanalytical skillsteam playermentoringcollaborationflexibilitycommunication skillsindependent judgementdeadline management

Certifications

high school diplomaAssociates degreeBachelors degreeVirginia drivers' licenseEpic module certificationvendor certificationsindustry certifications