Healthcare Administrative Associate – Patient Registration
Carilion Clinic
full-time
Posted on:
Location Type: Office
Location: Blacksburg • Virginia • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Maintains front-office workflow vital to optimizing the efficiency of the medical practice
- Greets, screens, and provides service to patients and visitors
- Processes mail, fax, and other documents
- Maintains multi-line phone system/switchboard
- Schedules, registers, and checks patients in/out
- Maintains medical records
- Performs data management and spreadsheets
- Runs and maintains reports
- Performs charge entry
- Processes billing documents and researches and resolves issues
- Collect co-payments, deductibles, and other self-pay amounts at time of service
- Maintains cash box and receipt books
Requirements
- High school diploma or GED
- Must be customer driven
- Strong grammar, spelling and punctuation skills
- Knowledge of medical terminology
- Knowledge of office procedures and equipment
- Proficiency in computer data entry/keyboarding
- Ability to use electronic medical records
- Good organizational, communication, and interpersonal skills
- Knowledge of Microsoft software applications preferred (Word, Excel)
- Ability to multi-task
Benefits
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Virgin Pulse
- Discounts on childcare
- Continued education and training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementspreadsheetscharge entrybilling processingmedical records maintenancecustomer servicemulti-line phone systemelectronic medical recordscomputer data entryoffice procedures
Soft skills
organizational skillscommunication skillsinterpersonal skillscustomer drivenmulti-taskinggrammar skillsspelling skillspunctuation skills
Certifications
high school diplomaGED