Senior Product Manager

Caribou

Senior Product Manager at Caribou developing agent-facing tools to improve efficiency and conversion using AI. Collaborating with design and engineering teams to deliver high-quality user experiences.

Posted 5/13/2026full-timeChicago • Arizona, Colorado, Illinois, Texas, Virginia • 🇺🇸 United StatesSenior💰 $151,000 - $189,000 per yearWebsite

Tech Stack

Tools & technologies

BigQuery

About the role

Key responsibilities & impact

Own and evolve Caribou’s agent-facing tooling experiences, from discovery to launch to iteration.
Drive bottom of funnel conversion and agent efficiency by improving agent workflows and introducing AI and automation for Sales & Operations.
Partner with Design and Engineering to deliver high-quality, intuitive user experiences for internal users.
Use data and experimentation to drive decisions, size impact, and optimize key user flows.
Translate both customer and agent insights into product decisions via lightweight research, interviews, and usability tests.
Partner with Analytics and Sales & Operations to size opportunities and validate outcomes.
Balance speed and quality by prioritizing scope while maintaining design and performance excellence.

Requirements

What you’ll need

Experience: 5+ years in product management (or related roles), with a focus on agent-facing products and/or Sales & Operations enablement.
Data Fluency: Hands-on with tools like Looker, BigQuery; confident in setting test metrics and reading results.
Product Taste: Clear perspective on operational UX and workflow efficiency; can articulate why an interaction works for both users and the business.
Collaboration: Strong partnership skills with Design, Research, Engineering, and business stakeholders; comfortable working within design systems.
Technical Awareness: Familiarity with AI/ML systems and API integrations; comfortable going deep on implementation details with engineering.
Business Acumen: Able to build and maintain a roadmap that solves real business needs; understands tradeoffs across conversion, cost, and customer experience.
Communication: Skilled at writing clear specs; adept at driving alignment through both verbal and written communication.
Education: Bachelor's degree in a relevant field; advanced degree a plus.

Benefits

Comp & perks

Competitive compensation: $151k - $189k
Eligible for annual performance based bonus
Equity options
401(k) savings program
Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
Up to $1,000 per year for eligible professional development expenses.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementdata analysisAIautomationuser experience designworkflow efficiencyAPI integrationstest metricsusability testingroadmap development

Soft Skills

collaborationcommunicationpartnershipproblem-solvingdecision-makingadaptabilitycritical thinkinguser advocacystakeholder alignmentdesign system familiarity