Collections Analyst
CargoSprint
full-time
Posted on:
Location Type: Hybrid
Location: Guadalajara • Mexico
Visit company websiteExplore more
Job Level
About the role
- Account monitoring to identify overdue payments
- Find and contact debtors to arrange debt payments
- Maintain accurate records and reports on collection activity
- Monitor accounts to identify outstanding debts
- Research historical data for each debt or invoice
- Find and contact customers to inquire about their overdue payments
- Take steps to encourage timely debt payment
- Update account status records and collection efforts
- Report on collection activity and the status of accounts receivable
Requirements
- 1+ years proven experience as a collections specialist or similar position
- Knowledge of collecting procedures and techniques
- English/Spanish (written and oral)
- Working knowledge of Microsoft Office Excel
- Comfortable working with goals
- Patience and ability to handle stress
- Excellent communication skills (written and oral)
- Negotiation skills
- Problem-solving skills
- Proactive
- Excellent customer service attitude
Benefits
- Health insurance
- Professional development
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collections proceduresdebt payment techniquesaccount monitoringrecord keepingreportingdata researchaccounts receivable management
Soft skills
communication skillsnegotiation skillsproblem-solving skillspatiencestress managementproactive attitudecustomer service