Inside Sales, Sales Support

cargo-partner

Inside Sales / Sales Support driving customer growth for cargo-partner’s logistics business in Bangkok. Coordinating shipments, quotations, customer relationships, and sales opportunities across internal and overseas teams.

Posted 8/14/2026full-timeBangkok • 🇹🇭 ThailandJunior💰 THB 28,000 - THB 35,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Inside Sales and Business Development within the freight-forwarding industry, with a strong focus on customer engagement, operational awareness, and effective communication in both Thai and English. Proven ability to manage customer relationships, negotiate effectively, and deliver professional solutions to enhance customer satisfaction.

Highest-signal resume keywords

Inside Sales ExperienceFreight Forwarding KnowledgeCustomer Relationship ManagementNegotiation SkillsFluent in English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business DevelopmentSales StrategiesCustomer QuotationsShipment TrackingOperational Process ManagementFM3000 Know-HowS.P.O.T. KnowledgeSalesforce ProficiencyBasic Computer SkillsMS Office Proficiency

Soft Skills

Customer-Service MindsetResult-OrientedStrong Follow-Up AbilitySelf-MotivatedAbility to Work Under Pressure

Industry Keywords

Freight ForwardingShipping IndustryCustomer EngagementSales TargetsOperational Awareness

About the role

Key responsibilities & impact

Coordinate between Sales and other Departments to achieve pre-defined targets
Give full support and solve problems for assigned customers
Approach customers about the company’s products and services
Make occasional joint sales visits with sales representatives/account owners to solicit feedback and improve service levels
Retain relationships with existing customers and grow share of wallet
Approach new customers when assigned
Search for competitive costs and business opportunities to win business and improve company net return
Follow sales strategies and prepare customer quotations
Receive new orders/shipments and prepare instructions for the operational process
Send complete shipment-handling instructions overseas
Monitor, track, and control shipments according to schedule
Coordinate with overseas and local customer service and customs teams
Check shipping-document corrections and send pre-alert documents to customers
Update customers on shipment status and proactively resolve problems
Provide professional customer solutions and act as the customer contact window
Handle contingency work with urgency
Coordinate with accounting on billing and outstanding customer payments
Manage, develop, and maintain corporate customer engagement
Ensure customer satisfaction with company service levels

Requirements

What you’ll need

At least 3 years’ experience in Inside Sales, Business Development, or Sales
Experience in freight forwarders or a shipping company
Proven track record in professional business development
Strong customer-service mindset
Sales-oriented with operational awareness
Result-oriented and strong follow-up ability
Self-confident with a positive attitude
Strong negotiation skills
Convincing presentation skills in Thai and English
Dynamic, structured, flexible, and ambitious
Self-motivated
Willingness and ability to travel
Able to work under pressure
Knowledge of the freight-forwarding industry
Basic computer skills and proficiency in MS Office (Word, Excel, PowerPoint)
FM3000 know-how in related functions
S.P.O.T., Salesforce, or CRM know-how and ability to demonstrate it internally/externally
Fluent in English
Bachelor degree in Sales & Marketing, Logistics Management, or equivalent, with at least 1 year of business development/sales experience

Benefits

Comp & perks

Hybrid working (WFH 1 day/week)
Annual Leave 10-12 Days
Birthday Leave
Diligent Pay
Provident Fund
Health Insurance
Staff Outing and New Year Party
Annual Medical check-ups
Dental
Performance Bonus
Incentive
5 working days