Customer Support Specialist
Cargill
full-time
Posted on:
Location Type: Office
Location: Baupte • 🇫🇷 France
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide specialized knowledge of specific segments of quality systems or plant processes
- Involved in preparation and participation of customer audits
- Work together with internal and external teams to address customer requirements and concerns
- Audit production processes, raw materials or suppliers and vendors to ensure established quality standards are met
- Conduct root cause analysis for defects, nonconformities or other quality failures
- Ensure compliance with formal external and internal quality standards
- Investigate and respond to customer complaints and provide guidance
- Lead the nonconforming materials program for the plant
Requirements
- Bachelor's degree in a related field or equivalent experience
- Strong analytical skills
- Strong interpersonal skills
- Excellent communication skills
- Proven experience in prioritizing work and meeting deadlines
- Minimum of two years of related work experience
Benefits
- Competitive salary and benefits
- Outstanding career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
root cause analysisquality systemsaudit processesquality standardsdefect analysisnonconformities managementcustomer auditsproduction processessupplier quality assurancecompliance standards
Soft skills
analytical skillsinterpersonal skillscommunication skillsprioritizationdeadline management
Certifications
Bachelor's degree