ServiceNow

• Designs and develops high quality software solutions by writing clean, maintainable and efficient codes.
• Leads the application of internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.
• Partners with cross functional team of product managers, designers and other engineers to gather complex requirements and deliver solutions that meet business needs.
• Writes and maintains complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software, applying test driven development as needed.
• Recommends options for improving the software development and deployment processes, and implements the approved standards to improve efficiency and reliability.
• Creates and maintains comprehensive documentation for complex software applications, deployment processes and system configurations.
• Provides technical support and troubleshooting for complex issues with deployed applications to ensure minimal downtime and fast resolution.

Senior Platform Engineer – ServiceNow

Application Developer – Change Management, ServiceNow