Key Account Manager
Cargill
full-time
Posted on:
Location Type: Office
Location: Fiorenzuola • 🇮🇹 Italy
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and manage strategic customer relationships with major integrators, ensuring profitable growth and long-term satisfaction.
- Identify and capture new business opportunities through prospection and expansion into new accounts, develop strategic account plans and lead commercial negotiations to achieve sales, margin, and share-of-wallet targets.
- Deliver value-based solutions that link product benefits to customer outcomes and performance.
- Collaborate with the feed manufacturer KAM to ensure full market coverage and avoid overlap.
- Coordinate with marketing, supply chain, finance, and technical support teams to ensure smooth execution of contracts and customer satisfaction.
- Work in alignment with all stakeholders to secure product availability and pricing.
- Participate in developing and implementing growth plans, ensuring internal communication and consistency across teams.
- Monitor customer retention, competitor activities, and market trends and report on account performance and pipeline using CRM.
- Contribute to strategic discussions by providing insights from the field and feedback on market evolution.
- Proactively address customer concerns, ensuring high-quality service and quick issue resolution.
- Act as the main point of contact for integrators, ensuring reliable information flow between customers and internal teams.
- Other duties as assigned.
Requirements
- Bachelor’s degree in Animal Science, Veterinary, Agribusiness, or related field.
- At least 4 years B2B sales experience in similar roles (feed additives).
- Strong commercial acumen, negotiation skills, and proven ability to manage key accounts.
- Technical understanding of poultry and swine nutrition (monogastrics).
- Excellent communication skills, ability to influence and build trust at multiple organizational levels.
- Fluent Italian and English (written and spoken).
- Willingness to travel frequently within Italy and occasionally abroad.
Benefits
- Competitive salary
- Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B salesnegotiationaccount managementcustomer relationship management (CRM)poultry nutritionswine nutritionmarket analysisstrategic planningcommercial acumenprospection
Soft skills
communicationinfluencetrust buildingcustomer serviceproblem solvingcollaborationstrategic thinkingcustomer retentionissue resolutionteam coordination
Certifications
Bachelor’s degree in Animal ScienceBachelor’s degree in VeterinaryBachelor’s degree in Agribusiness