Customer Support

• Support a moderate scale of customer service activities for a single site team
• Contribute to optimizing and monitoring shipping, including processing complex orders from customers
• Resolving order issues, as well as administrating government bids and contracts
• Maintain systems and relationships that meet customer demand forecast
• Inform customers about order status, invoices, contract balances
• Execute customer service strategies
• Provide support to improvement projects

Customer Care Representative

Customer Service Analyst

Customer Care Supervisor

Customer Service Advocate

Customer Support Center Team Lead

Customer Support Specialist