Customer Service Representative
Cargill
full-time
Posted on:
Location Type: Office
Location: Salina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Participate in executing customer service strategies.
- Inform customers about order status, invoices and other standard information needed to complete the sale.
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
- Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Requirements
- High school diploma, secondary education level or equivalent.
- Minimum of four years of related work experience.
- Agriculture experience.
- Customer Service experience
Benefits
- Equal Opportunity Employer, including Disability/Vet
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceadministrative supportclerical supportproblem-solvingcommunication
Certifications
high school diplomasecondary education