Field Engineer
Carestream
full-time
Posted on:
Location Type: Office
Location: San Antonio • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $31 - $42 per hour
Job Level
JuniorMid-Level
Tech Stack
Ray
About the role
- Support Digital X-Ray Systems business as a Field Service Engineer based in San Antonio, TX
- Customer relationship management through technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites
- Generate service revenue and adhere to state and federal regulatory requirements
- Perform administrative duties: timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, and site/service documentation
- Actively participate as a member of the regional work team and work to improve team processes
- Service laser printers, networks, CR & DR X-ray imaging equipment, CT scanners, radio fluoroscopy equipment, and other hospital equipment
- Service customers primarily in hospitals and imaging centers; may require overnight travel
- Work from a home office; company provided vehicle, laptop, and cell phone included
- Live within the San Antonio, Texas service area; occasional travel within a 4-5 hour radius (0-10%) with possible overnight stays
Requirements
- Associate Degree in electronics or equivalent combination of education and experience
- BSEE/BSEET/BSME/BSMET preferred
- 2+ years of experience in diagnostic imaging OR 4+ years of experience in the electronics industry (preferably field service)
- Knowledge of computers and networking
- PC competency including Microsoft Office Suite
- Ability to understand and apply electronic, mechanical, and networking theory
- Ability to use necessary tools and test equipment
- Ability to read and interpret schematics and site drawings
- Ability to understand and utilize technical vocabulary
- Strong organizational and multi-tasking skills; self-discipline and autonomy to work independently
- Ability to adapt to changing work requirements
- Ability to effectively operate in a team-driven environment
- Exceptional customer service skills
- Written and verbal communication skills with various levels of employees and customers
- Valid driver’s license and driving record compliant with Fleet Policy
- Customer certification/credentialing requirements (may include drug testing and immunizations)
Benefits
- Annual incentive plan
- Benefits package
- Company-provided vehicle
- Company-provided laptop
- Company-provided cell phone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnostic imagingelectronicsnetworkingtroubleshootingpreventative maintenanceinstallationservice documentationschematics interpretationtest equipment usagecustomer relationship management
Soft skills
organizational skillsmulti-taskingself-disciplineautonomyadaptabilityteam collaborationcustomer servicewritten communicationverbal communication
Certifications
Associate Degree in electronicsBSEEBSEETBSMEBSMETvalid driver’s license