Team Lead, Operations Application Development – Facets Dev
CareSource
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $83,000 - $132,800 per year
Job Level
About the role
- Guide and direct successful completion of daily tasks
- Prioritize all work, requests and activities
- Escalate any area of significant resource contention along with recommendation for resolution
- Track issues and status to ensure proper follow-up
- Update projects that Application Development is involved with
- Identify root cause of staff issues and appropriate pro-active resolution
- Support a professional relationship between key business stakeholders and Operations Technology teams
- Work closely with customers, business partners, project managers, and team members to understand business requirements
- Assist in the team’s execution of planned and carryover work
- Develop efficient processes to enable teams to achieve quality/efficient delivery
- Support business decisions required by technology
- Participate in departmental meetings/activities and contribute to a collaborative team environment
- Responsible for onboarding, training, and development of staff
Requirements
- Bachelor's degree in Business, Computer Science or a related field required
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Three (3) years of Application Development experience required
- Three (3) years of health plan business or systems solutions experience required
- Previous management experience preferred
- Three (3) years Facets Development Experience required
- Certifications on Microsoft Technology, Certifications on HealthCare, Certifications on Facets preferred
Benefits
- Health insurance
- Professional development opportunities
- Comprehensive total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Application DevelopmentFacets Developmentprocess developmentissue trackingroot cause analysis
Soft Skills
prioritizationproblem-solvingcommunicationcollaborationteam leadership
Certifications
Microsoft Technology certificationHealthCare certificationFacets certification