CarepathRx

Onboarding Specialist

CarepathRx

full-time

Posted on:

Location: Florida • 🇺🇸 United States

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Job Level

Junior

About the role

  • Obtains patient referral data from referral sources via phone
  • Answer incoming phone calls pertaining to referrals
  • Perform clerical duties as requested
  • Documents initial referral information
  • Identifies and documents patient team assignment
  • Notifies intake coordinator of pending referrals
  • Enters new patient information into computer system as needed
  • Assists Intake with phone communication as needed
  • Assures accurate transfer of patient insurance information
  • Provides customer service to internal and external customers
  • Performs in accordance with system-wide competencies/behaviors
  • Performs other duties as assigned

Requirements

  • HS diploma or GED required
  • Excellent communication, interpersonal and organizational skills required
  • 1+ year of call center experience
  • Ability to prioritize and handle multiple tasks
  • Knowledge of medical terminology required
  • Proficient computer skills and Microsoft Office Products required (Outlook, Word, Excel)
  • Maintain confidentiality of patient information
  • Applicants must be eligible to work in this country
  • Local applicants encouraged to apply
  • Drug-free work environment (may require testing)
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