Onboarding Specialist

• Serve as the primary HR point of contact from offer acceptance through pre-boarding, ensuring all hiring requirements are completed accurately and on time.
• Monitor offer progress and pre-employment tasks (e.g., background checks, drug screens, I-9s), following up proactively to prevent delays.
• Partner with recruiters and HR team members to ensure timely offer processing, accurate data entry, and readiness for onboarding.
• Coordinate logistics and communication for onboarding cohorts, partnering with Training to confirm roster accuracy and first-day readiness.
• Provide coordination support for the peer-buddy program, partnering with the Buddy Program Lead to ensure timely pairings and engagement during the first 30 days.
• Coordinate and track BT testing to ensure timely completion of RBT certification and communicate progress or issues to HR and Training partners.
• Identify early integration risks (e.g., testing delays, disengagement, attendance issues) and escalate for resolution as needed.
• Maintain accurate new-hire data and documentation in the ATS and HRIS from offer acceptance through early employment milestones.
• Track and report on key metrics such as offer-to-start conversion, onboarding completion, and RBT testing outcomes.
• Recommend process improvements and share insights to enhance onboarding, buddy engagement, and early retention.
• Collaborate with HR, TA, Training, Operations, and the Buddy Program Lead to ensure a seamless new-hire experience and smooth transition post-onboarding.
• Build positive, service-oriented relationships with recruiters, hiring managers, and new hires to support engagement, accuracy, and early success.

Onboarding Coordinator

Onboarding Specialist