Certified Medical Assistant

Carenet Health

Certified Medical Assistant assisting patients with prescription refill requests remotely. Interacting with various stakeholders and collaborating with clinical staff to optimize patient care outcomes.

Posted 6/25/2026full-timeRemote • Texas • 🇺🇸 United StatesJunior💰 $17 per hourWebsite

About the role

Key responsibilities & impact

Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.

Requirements

What you’ll need

High school graduate or GED equivalent
Medical Assistant: must be certified by the American Association of Medical Assistants or as a Registered Medial Assistant by the American Medical Technologists.
At least 1 year experience working as a Medical Assistant in a clinical or medical office environment
Knowledge of medical terminology and medications
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Excellent oral and written communication skills
Must have reliable internet connection (Satellite and 5G connections are not acceptable)

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
401(k) plan with company match
Paid time off (PTO)
Employee wellness programs
Career development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrymedical terminologymedicationsprescription refill processingElectronic Medical RecordElectronic Health Records

Soft Skills

customer serviceoral communicationwritten communicationcollaborationorganizational skills

Certifications

Medical Assistant certificationRegistered Medical Assistant certification