Bilingual Healthcare CSR
Carenet Health
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $16 per hour
About the role
- Enjoy making outbound calls and reaching out to patients, members, and customers
- Outreach to patients to schedule appointments for preventative health screenings
- Assess for high risk or other healthcare appointments
- Make welcome calls and assist members and patients with benefits and insurance information
- Outbound calls to conduct surveys
Requirements
- High School Diploma or General Education Degree (GED) required
- Strong computer experience (data entry, screen navigation, keyboarding)
- Experience with Microsoft Outlook (email) and Word
- Excellent customer service skills
- Ability to adhere to daily schedules and duties
- Excellent oral and written communication skills
- Excellent demonstration of caring and compassion
- Bilingual in English and Spanish
- Able to provide 2 monitors at least 22 inch with HDMI and Display ports
Benefits
- health, dental, and vision insurance
- 401(k) plan with company match
- paid time off (PTO) and holidays
- flexible spending accounts (FSAs)
- employee wellness programs
- career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryscreen navigationkeyboardingMicrosoft OutlookMicrosoft Word
Soft skills
customer serviceoral communicationwritten communicationcaringcompassionadherence to schedules
Certifications
High School DiplomaGeneral Education Degree (GED)