Senior Director, Patient Services

CareMetx, LLC

Senior Director overseeing strategic business units at CareMetx, providing patient access solutions in the healthcare sector. Driving business growth through leadership and operational management.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Provides senior leadership on multiple client accounts or practice areas.
Responsible for strategic management.
Creates mission and works with management team to ensure a clear understanding of team mission and goals.
Works with management team to help identify skills that are needed for projects or work activities and match skill requirements with talent.
Develops performance standards for management team and measures success against performance standards.
Creates innovative business expansion and/or new services.
Responsible for lead proposal writing, contracting, client presentations, and pricing.
Establishes goals for business unit growth.
Stays abreast of industry trends and important pending legislation impacting business.
May maintain specialized technical skills in a disease state, hold expert medical knowledge on reimbursement strategies, and/or possesses functional knowledge.
Identifies and collaborates with internal and external resources and experts.
Develops succession plans for key management team members.
Recruits, trains and develops senior leaders.
Provides leadership to team and participates as facilitator for learning programs.
Manages budget to include P&L responsibility.
Approves purchases, contracting, expenses, and may manage vendor relationships.
Allocates human and financial resources as appropriate to ensure objectives are accomplished.
Searches and pursues revenue generation opportunities and effectively manages to ensure that new revenue is realized.
Trains managers on financial matters related to performing job responsibilities.
Overall responsibility for timeliness, accuracy, and completeness of all services.
Identifies areas for risk; fosters proactive, continued quality improvement.
Ensures and maintains highest integrity and honesty in all business activities.
Responsible for corporate culture to include embracing and fostering company values.
Supports company programs and initiatives; adheres to company policies and procedures.
Represents the company to associates and the public.

Requirements

What you’ll need

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education.
Normally requires a minimum of eight (8) to ten (10) years of experience.
General knowledge of reimbursement and patient assistance programs and database elements and functionality; operational policies and processes, particularly distribution/interfaces.
Strong interpersonal skills.
Strong organizational skills; attention to detail.
Ability to proficiently use computer and standard office equipment.
Working knowledge of Microsoft Office.
Ability to manage multiple tasks along a parallel process.
Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management.
Ability to resolve associate issues effectively and efficiently.
Critical thinking skills.
Strong industry and company business knowledge.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business AdministrationAccountancySalesMarketingHealthcare Policy AnalysisOperational PoliciesP&L ResponsibilityProposal WritingPerformance Standards DevelopmentRevenue Generation

Soft Skills

Interpersonal SkillsOrganizational SkillsAttention to DetailCritical ThinkingProblem Solving