Compliance Coordinator

CareMetx, LLC

Compliance Coordinator providing operational and administrative support for CareMetx's Compliance and Risk Management team. Enhancing quality management system, audit facilitation, and AI tool utilization.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

The Compliance Coordinator provides essential operational and administrative support to the CareMetx Compliance and Risk Management team.
This role plays a critical part in maintaining the integrity of CareMetx’s Quality Management System (QMS), supporting defect and CAPA management processes, facilitating internal and external audit activities, and ensuring vendor records and compliance documentation remain current and complete.
The Compliance Coordinator also supports the team’s use of AI tools to improve process efficiency, documentation quality, and operational effectiveness across the compliance program.
QMS Administration: Process document creation, revision, and archival requests for all CareMetx programs and departments within the QMS in accordance with document control procedures.
Maintain QMS user account records, including program assignments and role updates.
Run QMS reports to monitor process adherence, training completion, and record status as directed.
Enter and maintain training assignments in the QMS.
Vendor Management Support: Track vendor training compliance status and follow up on outstanding documentation or certification gaps.
Assist with preparation of vendor meeting notes, spot-check documentation, and vendor management reporting.
Defect and CAPA Record Support: Assist with the initiation, documentation, and administrative tracking of defect and deviation records in the QMS.
Support CAPA documentation, including tracking corrective and preventive action items to closure and flagging overdue items to the appropriate team member.
Prepare known deviation (KD) records and associated summaries in the formats required by the QMS for each record subtype.
Audit and Inspection Support: Assist with evidence gathering, document retrieval, and report preparation for internal and external audits and client quality assessments.
AI-Assisted Process Support: Utilize company-authorized AI tools to support documentation drafting, record summarization, and template-based work product development under the direction of the compliance team.
Identify opportunities to streamline repetitive compliance administrative tasks through AI-assisted workflows and bring recommendations to the team for evaluation and approval.
Apply critical review to AI-generated output to ensure accuracy, completeness, and alignment with QMS standards and CareMetx policy prior to submission or use.
General Compliance Operations: Maintain organized records of compliance activities, correspondence, and program documentation in the QMS and associated systems.
Assist with coordination of compliance team meetings, including scheduling, agenda preparation, and note-taking.
Perform other compliance and risk management administrative tasks as assigned.
Maintain and track licensure records, including renewals and regulatory filings, to ensure timely compliance.

Requirements

What you’ll need

Bachelor’s degree preferred, or equivalent combination of education and related work experience; degree in healthcare administration, business, or a related field a plus
1–3 years of experience in an administrative, compliance, quality, or healthcare operations role preferred; hub services or specialty pharmacy experience a plus
Exceptional attention to detail and commitment to documentation accuracy
Proficient in MS Office Suite (Word, Excel, PowerPoint) with strong comfort using cloud-based and SaaS platforms
Demonstrated ability to learn and navigate quality management, project management, and HR information systems
Experience with or strong aptitude for AI tools (e.g., generative AI platforms, AI-assisted document drafting, workflow automation); willingness to develop competency in AI as it is applied to compliance processes
Advanced written and verbal communication skills with the ability to draft clear, professional compliance correspondence and documentation
Ability to manage multiple concurrent tasks and meet deadlines in a fast-paced environment with shifting priorities
Collaborative team orientation with a proactive approach to problem-solving and process improvement
Sound judgment and the ability to identify and escalate risks appropriately
Demonstrated commitment to confidentiality and the responsible handling of sensitive business and patient-related information
Ability to work independently and efficiently while managing competing priorities across multiple active workstreams.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

QMS administrationdefect managementCAPA managementdocument controlvendor managementaudit supportAI toolsworkflow automationdocumentation accuracytraining management

Soft Skills

attention to detailcommunication skillsproblem-solvingcollaborationtime managementindependenceorganizational skillsjudgmentproactive approachconfidentiality