Credit Collection Specialist

Careers at Crown

Credit Collection Specialist managing customer accounts and receivables for Crown Equipment, a global lift-truck manufacturer. Researching credit risk, collecting overdue invoices, and preparing portfolio reports.

Posted 8/10/2026full-timeLa Verne • California • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and attention to detail while managing accounts receivable processes. Proficient in analyzing account statuses and resolving payment issues through effective communication and collaboration.

Highest-signal resume keywords

Accounts Receivable ManagementCustomer CommunicationAnalytical Decision-MakingProblem-Solving SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Accounting AdjustmentsElectronic Payment ProcessingPortfolio ReviewAging ReportsCredit MonitoringDocument Collection ProceduresInvoice Follow-UpResearch SkillsDun & Bradstreet AnalysisAccounts Receivable Metrics

Soft Skills

Good Communication SkillsAbility to MultitaskIndependent Work AbilityAnalytical SkillsProblem-Solving Capabilities

Tools & Technologies

Office EquipmentComputer Software

Certifications & Qualifications

Associate Degree in Accounting

Industry Keywords

Accounts ReceivableCustomer AccountsPayment ProcessingCredit Status MonitoringDelinquent Accounts

About the role

Key responsibilities & impact

Maintain regular communication with customers to keep assigned accounts current and ensure payment is forthcoming
Provide customer service and document collection procedures
Follow up on past due invoices in a timely manner
Confirm approval of larger invoices with key customers
Enlist Branch Management, General Managers, and Directors to accelerate collections
Monitor credit status on assigned accounts
Coordinate with the Regional Credit Specialist on account resolution
Research and resolve past due accounts
Research customers through Dun & Bradstreet, company history, and internet sources to determine risk
Follow up with customers on delinquent accounts to determine order approval
Review portfolios using Accounts Receivable Metrics & Detail Reports
Prepare and review portfolio and aging reports monthly with Branch Management and customers
Review the portfolio monthly with the Supervisor
Research and reconcile account history
Process electronic payments
Perform accounting adjustments and other assigned duties

Requirements

What you’ll need

Less than 2 years of related experience
Associate degree in Accounting
Non-degree candidates considered with 6+ years of related experience and a high school diploma or GED
Attention to detail and ability to work independently with appropriate guidance
Analytical and objective decision-making skills
Good communication skills and problem-solving capabilities
Good computer skills
Ability to multitask and work in a fast-paced environment
Legally authorized to work in the United States
No current or future work authorization sponsorship available
Ability to sit for 8 hours per shift
Prolonged use of a computer/keyboard
Infrequent lifting, walking, and climbing stairs
Occasional use of office equipment

Benefits

Comp & perks

Competitive Wages
Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
Health Savings Accounts and Flexible Spending Accounts
401K Retirement Savings Plan with company matching 100% of the first 4% of eligible pay contributed
100% vesting in company matching contributions
Company paid Life and Disability Benefits
Optional supplemental term life insurance offerings
Paid Parental Leave
9 Paid Holidays
Paid Vacation accrued at a rate based on length of service and position
Paid Sick Leave
Birthday Pay for Non-Exempt employees
Tuition Reimbursement up to $5,250 per calendar year