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Careers at Crown

Helpdesk Technician

Careers at Crown

Helpdesk Technician providing technical support for software and hardware issues at Crown Equipment Corporation. Focusing on troubleshooting, configurations, and manufacturing technical support.

Posted 5/15/2026full-timeNew Bremen • Ohio • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies
Linux

About the role

Key responsibilities & impact
  • Provide basic technical support for computer software and hardware issues using established processes and procedures to identify and resolve routine end user questions and problems
  • Identify and resolve software applications and business processes, troubleshoot and repair new or existing hardware
  • Install, configure, and verify correct operation of peripheral components such as personal computers, data collection devices, monitors, and printers
  • Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share
  • Provide on-site eyes and hands for remote network and server administrators

Requirements

What you’ll need
  • High school diploma or equivalent is required
  • One to two years of experience with PC operating systems and business application software systems is preferred
  • Must have good communication and interpersonal skills
  • Knowledge of Windows 7, 8 & 10, Wyse Thin OS, Microsoft SCCM, Outlook, and Active Directory preferred
  • Must have a valid driver’s license

Benefits

Comp & perks
  • Health/Dental/Vision/Prescription Drug Plan
  • Flexible Benefits Plan
  • 401K Retirement Savings Plan
  • Life and Disability Benefits
  • Paid Parental Leave
  • Paid Holidays
  • Paid Vacation
  • Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
technical supporttroubleshootinghardware repairsoftware installationconfigurationnetwork connectivityoperating systemsbusiness application softwaredata collection devicesperipheral components
Soft Skills
communication skillsinterpersonal skills
Certifications
high school diplomavalid driver’s license