Inside Sales Representative – Customer Experience

Careers at Crown

Inside Sales Representative responding to customer inquiries via phone, email, and mail at Crown Equipment Corporation. Participating in training and collaborating across departments in the branch.

Posted 4/21/2026full-timeCincinnati • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Answer incoming sales inquiry telephone calls
Provide information by phone, through email or by mail
Pre-qualify customer inquiries and disseminate call information
Make outbound telephone calls
Log, track, and communicate sales call information
Follow up on sales leads and record sales results
Participate in training activities locally and occasionally at the corporate headquarters
Work within various departments within the branch as needed.

Requirements

What you’ll need

High school diploma or equivalent
Strong communication, organizational, and time management skills
Strong problem-solving capabilities
Strong sense of responsibility and self-motivation
Ability to work in a team environment
Must be proficient in Microsoft Office
Valid driver's license and good driving record
Ability to safely operate lift trucks
Completion of background check, drug screen, and physical required.

Benefits

Comp & perks

Health/Dental/Vision/Prescription Drug Plan
Flexible Benefits Plan
401K Retirement Savings Plan
Life and Disability Benefits
Paid Parental Leave
Paid Holidays
Paid Vacation
Tuition Reimbursement
much more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales inquiry handlingcustomer pre-qualificationsales trackingsales follow-uplift truck operation

Soft Skills

communicationorganizationaltime managementproblem-solvingself-motivationteamwork

Certifications

high school diploma or equivalentvalid driver's license