Rental and Sales Supervisor
Careers at Crown
full-time
Posted on:
Location Type: Office
Location: New Castle • United States
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About the role
- Plan account strategy with the sales employees individually or with manager(s).
- Consult with US lease returns and Crown Credit regarding disposition of current and future lease returns.
- Oversee lease returns.
- Participate in the buying, selling, and transferring of inventory with other branches to secure Rental or Used deals.
- Review and/or approve pricing for Used Equipment.
- Prepare or assist in the preparation of proposals for Used Equipment.
- Receive and process calls for rental equipment from customers and retail network.
- Coordinate rental process activities, schedule deliveries and processing of paperwork, invoices, records, files, and reports.
- Supervise Rental Coordinators, Sales and Rental Representatives, and/or Support staff.
- Ensure that employees are properly trained and seek out ways to advance their skills and capabilities.
- Evaluate and anticipate work volume and assign/distribute work accordingly.
- Monitor work for compliance with standard procedures and effective utilization of employees and equipment.
- Review, modify, develop, and implement office support operating procedures as necessary to ensure timeliness and maximum efficiency.
- Assist office support staff as needed with researching and resolving complex issues involving customers, vendors, management, and salespersons.
- Monitor product order and inventory status to ensure timely and accurate delivery and invoicing.
- May assign tasks for the scheduling, storage, warehousing, invoicing, delivery, and pick-up of rental, used, new and shop service equipment.
- Review quotes and/or work orders before approving service work and invoicing for Rental and Used Equipment.
- Monitor Rental and Used Rental Equipment inventory and maintenance of equipment.
- Participate in any complex personnel situation.
- Review time and attendance of personnel on a regular basis.
- Perform duties such as creating/revising job descriptions, conducting Talent Development discussion sessions, rating performance, establishing/tracking goals and completing annual wage reviews.
- Responsible for coaching, motivating, mentoring, and developing direct reports to successfully take on additional responsibilities.
- Provide back-up support to office personnel as needed.
- May oversee department when the Department Manager is not available.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent plus 2-4 years related experience.
- Occasional travel (0-5%).
- Occasional overnight stays (0-5%).
- Proficient in using Microsoft Office Word and Excel.
- Effective verbal and written communication skills.
- Possess understanding of Company’s rental and used sales policies and procedures through direct experience.
Benefits
- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
- and much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementproposal preparationpricing reviewrental process coordinationoffice support operating procedureswork order reviewequipment maintenancetime and attendance trackingperformance ratinggoal tracking
Soft Skills
coachingmotivatingmentoringeffective communicationteam supervisionproblem-solvingwork volume evaluationemployee traininginterpersonal skillsleadership