Fleet Management Support Specialist – InfoLink Product
Careers at Crown
full-time
Posted on:
Location Type: Office
Location: Boston • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Responsible for driving end-user adoption of Crown InfoLink products.
- Helps customer develop and implement best practices and standard operating procedures.
- Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
- Develop and support the retail network to provide web-user and operator trainer training.
- Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
- Analyze Crown InfoLink data and make recommendations on action steps.
- Participate in sales calls and demos to the extent that it relates to the after sale support.
- Quote, sell, and provide Crown InfoLink support services.
Requirements
- 2-4 years related experience
- Associate degree (Business)
- Must have valid driving privileges
- Extensive travel & overnight stays (over 20%)
- Good communication skills both verbal and written.
- Good computer, organizational, interpersonal, and motivational skills.
- Basic IT wireless knowledge.
Benefits
- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
- and much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisbest practices developmentstandard operating procedurestrainingsupport service processesbusiness reviewsconsultingsales support
Soft skills
communication skillsorganizational skillsinterpersonal skillsmotivational skills
Certifications
Associate degree