
Fleet Management Support Specialist – InfoLink Product
Careers at Crown
full-time
Posted on:
Location Type: Office
Location: New Bremen • Ohio • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Responsible for driving end-user adoption of Crown InfoLink products.
- Helps customer develop and implement best practices and standard operating procedures.
- Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
- Develop and support the retail network to provide web-user and operator trainer training.
- Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
- Analyze Crown InfoLink data and make recommendations on action steps.
- Participate in sales calls and demos to the extent that it relates to the after sale support.
- Quote, sell, and provide Crown InfoLink support services.
Requirements
- 2-4 years related experience
- Associate degree (Business)
- Must have valid driving privileges
- Extensive travel & overnight stays (over 20%)
Benefits
- Health/Dental/Vision/Prescription Drug Plan
- Flexible Benefits Plan
- 401K Retirement Savings Plan
- Life and Disability Benefits
- Paid Parental Leave
- Paid Holidays
- Paid Vacation
- Tuition Reimbursement
- much more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer supporttrainingconsultingbusiness reviewsimplementation planningprocess improvementadoption strategiesstandard operating procedures
Certifications
Associate degree