Career Opportunities International

Implementation Specialist

• Proactive management of client relationships, serving as the primary client contact and leading their transition from sales through implementation of their TruCardRx product, which is unique to each client’s scope and business objectives
• Manage end-to-end client implementations, including project planning, risk management, and cross-functional coordination
• Coordinate with TruDataRx’s vendors and with clients’ vendors, including (but not limited to) Pharmacy Benefit Managers, Rebate Aggregators, Third Party Administrators, and Contracted Pharmacies
• Effectively manage project expectations through facilitation of regular status meetings, providing detailed project updates, maintaining transparent communication channels with all stakeholders, identifying project risks and proactively addressing challenges
• Collaborate with internal teams on the configuration component of implementation
• Organize and coordinate customer onboarding and training through virtual sessions aimed to ensure clients are well-equipped to effectively utilize their TruCardRX product.
• Attain a deep understanding of the product offerings, act as a subject matter expert of the TruCardRx product and promote product adoption

Implementation Manager