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Operations Support Assistant
CARE Deutschland e.V.Operations Support Assistant supporting CARE Deutschland's Country Office Management Team in Bonn and multiple countries. Responsible for operational execution, coordination, and support functions across finance, procurement, logistics, and administration.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Support the preparation of COMT and Country Office structural budgets, forecasts and budget vs actual (BvA) reports, ensuring completeness and accuracy
- Maintain and update operational tracking tools (budgets, procurement, risk and audit trackers)
- Act as an advanced user of ERP systems (e.g. PeopleSoft): support Country Offices in daily system use; assist in data entry, corrections and follow-ups
- Support procurement processes for HQ COMT: create purchase requests (PRs), coordinate with Finance and external vendors, track procurement progress and ensure timely follow-up
- Support intracompany billing between HQ and Country Offices: prepare and track invoices, support reconciliation of transactions, and assist with postings in ERP systems
- Support audit follow-ups and implementation of recommendations
- Support monitoring of operational risks and maintain related trackers
- Coordinate data collection and reporting from Country Offices
- Support the rollout of SOPs, policies and standard templates, including preparation of guidance materials
- Handle day-to-day operational communication with Country Offices and follow up on pending issues
Requirements
What you’ll need- University degree in Business Administration, Finance or a related field, or equivalent qualification
- Up to 2 years of professional experience in finance, administration or operations support, preferably in an NGO environment
- Good understanding of budgeting, financial processes and administrative procedures
- Experience working with ERP systems (e.g. PeopleSoft or similar); experience with PeopleSoft is an advantage
- Strong organizational and coordination skills with a high level of attention to detail
- Ability to work in a structured, process-oriented manner, even under pressure
- Strong communication skills and ability to work with multiple stakeholders in an international environment
- Service-oriented and proactive working style
- Excellent English language skills (C1), both written and spoken. Additional language skills (e.g. German, French, Arabic, Ukrainian) are an advantage
- Residence and work permit in Germany is required
- Proficient use of common IT applications such as Microsoft 365 and accounting software
Benefits
Comp & perks- 31 days of vacation, plus additional days off on December 24, December 31, and Rose Monday (Rosenmontag)
- Free nationwide public transport ticket in Germany (“Deutschlandticket”)
- Childcare subsidy for preschool-aged children
- Additional company pension scheme (after 2 years)
- 24/7 group accident insurance
- Coverage of relevant professional training and continuing education opportunities
- Various team events (summer party, company outing, Christmas party, etc.)
- Family-friendly flexible working hours (flexitime and mobile work)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingfinancial processesadministrative proceduresdata entryprocurementinvoice preparationtransaction reconciliationoperational risk monitoringSOP rolloutreporting
Soft Skills
organizational skillscoordination skillsattention to detailstructured work stylecommunication skillsstakeholder engagementservice-orientedproactive working style
Certifications
University degree in Business AdministrationUniversity degree in Financeequivalent qualification