CardWorks

SVP, DTD Strategy – Planning

CardWorks

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • As a critical member of the DTD leadership team and in the capacity of a program/product/strategy lead, this Senior Vice President will expand the prior ‘chief of staff’ function provided by this role.
  • Further, the broad mandate it maintains includes responsibility for creating and managing the planning and management framework for staffing and non-labor spend (full-time and contract staff);
  • supporting the annual DTD budget process;
  • and defining and executing against annual and multi-year strategic initiatives in support of all business priorities.
  • In addition, this leader will lead and own projects/programs from the planning to the delivery elements – utilizing resources across DTD, along with aligning strategic partnerships with stakeholders and business leaders across CardWorks.

Requirements

  • 15+ years of innovative IT/Systems Management experience at a banking, fintech or other financial institution;
  • At least ten years in a senior leadership role.
  • Progressive experience in Information Technology, including framing and driving strategy, managing IT Project planning, delivery and execution -- with a reputation for strong analytic decision making and a strong strategic mind-set
  • Expertise in cardholder system of record, with preference for First Data experience.
  • Experience working with regulators and effectively responding to scrutiny of the business from external parties, internal audit, and compliance.
  • Ability to develop new execution processes and streamline existing processes to deliver flawless execution of intent.
  • Proven ability to develop and implement meaningful operational improvements without significant disruption to existing day-to-day responsibilities.
  • Background in developing monitoring and reporting that enables efficient tracking and allocation of resources as measurement of effectiveness related to process automation and controls.
  • Bachelor's degree in computer science/IT or business, required.
  • Master’s degree in technology systems, IT, systems management, engineering or related, a plus.
  • Deep software development and business analysis experience preferred, with successful demonstration of implementation.
  • Familiarity with Call Center operations and tools associated with credit card servicing, underwriting and financial services.
  • Change Management expertise, ideally within both public and private corporate settings.
Benefits
  • Competitive Pay , including a Bonus Target or Variable Pay Incentive Program
  • Benefits Package -Medical, Dental, and Vision (plus much more)
  • 401(k) Plan with Company Match
  • Short- & Long-Term Disability
  • Wellness Programs
  • Group Life and AD&D Insurance
  • Paid Vacation, Sick Days and bank Holidays
  • Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT ManagementProject PlanningDelivery ExecutionOperational ImprovementsProcess AutomationBusiness AnalysisSoftware DevelopmentChange ManagementCardholder System of RecordRegulatory Compliance
Soft Skills
Analytic Decision MakingStrategic Mind-setLeadershipStakeholder AlignmentResource ManagementProcess DevelopmentFlawless ExecutionMonitoring and ReportingCommunicationCollaboration
Certifications
Bachelor's Degree in Computer ScienceBachelor's Degree in ITBachelor's Degree in BusinessMaster's Degree in Technology SystemsMaster's Degree in ITMaster's Degree in Systems ManagementMaster's Degree in Engineering