Senior Account Management, Sustainable Technologies

Cardinal Health

Account Management, Senior Specialist implementing customer programs for sustainable technologies. Focused on reprocessing program success and enhancing customer relationships with significant travel involved.

Posted 7/20/2026full-timeMassachusetts, New York • 🇺🇸 United StatesSenior💰 $63,800 - $91,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer implementation and engagement strategies, with a strong focus on building relationships and providing training in a healthcare environment. Proficient in data analysis and decision-making to enhance program performance and compliance.

Highest-signal resume keywords

Customer ImplementationData AnalysisConsultative SalesMicrosoft Office ProficiencyCustomer/Vendor Credentialing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCustomer ImplementationConsultative SalesProgram Performance EvaluationCollection Compliance Strategies

Soft Skills

Excellent Communication SkillsCustomer-FocusedResults-DrivenProblem SolvingStrong Work Ethic

Tools & Technologies

Microsoft Office

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Healthcare EconomicsGPOsCompetitive LandscapeCustomer EngagementAccount Penetration

About the role

Key responsibilities & impact

Own customer implementations and ensure seamless rollout through coordination with cross-functional and external teams
Provide in-service training and education to hospital staff across multiple shifts, addressing program performance, opportunities and program benefits
Evaluate and analyze customer collection and service trends to execute strategies to maximize customer engagement and collection compliance
Build consultative, positive working relationships with internal and external business partners
Assist the Business Development Representative by identifying growth opportunities and collaborating to expand account penetration to maximize value for customers
Gather data and participate in developing presentations relative to customer reprocessing program performance
Act as a single point of contact and proactively work to resolve customer or service-related concerns to drive program success
Maintain knowledge of the current industry and competitive landscape including, GPOs, healthcare economics, competitors and competitive products etc.

Requirements

What you’ll need

Bachelor's degree in related field, or equivalent work experience, preferred
2-4 years of experience, preferred
0-2 years in a consultative environment role such as sales, customer service or marketing preferred
Excellent phone, written, and in-person communication skills
Customer-focused and results-driven
Strong work ethic and eagerness to develop and grow skills
Ability to assess, analyze and utilize good decision-making skills to problem solve
Proficiency with Microsoft Office
A valid driver's license issued in one of the 50 States
Ability to travel domestically and within region often involving overnight stays and stays up to one week in duration
Customer/Vendor credentialing is required (this may include vaccinations)

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs