Senior Specialist, Account Management

Cardinal Health

Account Management Specialist overseeing medical products and distribution customers at Cardinal Health. Building relationships and resolving service issues while tracking key performance indicators.

Posted 6/23/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $71,300 - $102,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service
Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives
Track, measure, and report key performance indicators monthly
Build and maintain long-term trusted relationships with customer to support retention and growth of the account

Requirements

What you’ll need

Bachelor's degree in related field, or equivalent work experience, preferred
2-4 years of customer management experience, preferred
Strong communication skills, preferred
Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
Demonstrated ability to work in a fast-paced, collaborative environment, preferred
Highly motivated, creative, able to operate effectively within a team, preferred
May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialing requirements.

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer managementsupply chain healthinventory managementperformance indicators

Soft Skills

communicationrelationship buildingproblem solvingcollaborationcreativitymotivation