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Cardinal Health

Senior Analyst, IT Client Support

Cardinal Health

Senior Analyst providing Tier 2+ IT Client Support related to warehouse technologies for Cardinal Health in Colorado. Act as primary IT support for Denver distribution facility with after-hours responsibilities.

Posted 5/20/2026full-timeDenver • Colorado • 🇺🇸 United StatesSenior💰 $31 - $44 per hourWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Provide Tier 2+ support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals.
  • Act as primary IT support of site, which may include some after hour support and weekend activities.
  • Demonstrates knowledge of client and warehouse hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting.
  • Confers with end users, technology teams, and vendors to resolve incidents and fulfill requests.
  • Installs/removes/configures hardware and software.
  • Demonstrates appropriate interpersonal skills to manage and deliver exceptional customer service.
  • Partners with end users to correlate business requirements to technology solutions (strong business acumen).

Requirements

What you’ll need
  • Bachelor's degree in related field or equivalent work experience, preferred
  • 2+ years experience in related field, preferred
  • Experience in a Warehouse Environment, preferred
  • Knowledge of RF scanners, Zebra printers, Bar code scanners, preferred
  • Working knowledge of Windows 10, SCCM, ServiceNow and Office 365, preferred

Benefits

Comp & perks
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Tier 2 supportdiagnosticstroubleshootinghardware installationsoftware installationnetwork configurationserver interactionWindows 10RF scannersbar code scanners
Soft Skills
interpersonal skillscustomer servicebusiness acumen
Certifications
Bachelor's degree