Account Management Consultant

Cardinal Health

Account Manager responsible for establishing and enhancing customer relationships at Cardinal Health. Collaborating internally to ensure customer service excellence and operational efficiency.

Posted 5/13/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $75,600 - $107,900 per yearWebsite

About the role

Key responsibilities & impact

Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain.
Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives.
Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions.
Coordinate and communicate Cardinal Health initiatives to the customer as needed.
Track, measure, and report Cardinal Health Key Performance Indicators monthly.
Build and maintain long-term trusted relationships with customers to support retention of the account.
Analyze account performance metrics and translate insights into actionable recommendations that enhance customer relationships and business outcomes.

Requirements

What you’ll need

4-8 years of experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
Demonstrated ability to work in a fast-paced, collaborative environment, preferred
Strong analytical skills with experience leveraging customer and account data to identify trends, inform strategy, and drive retention, preferred
Demonstrated experience translating customer insights and data into actionable strategies that improve engagement, satisfaction, and outcomes, preferred

Benefits

Comp & perks

Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

analytical skillsaccount performance metricscustomer insightsdata analysisissue resolutioninventory managementproduct standardizationsupply chain optimizationKPI trackingactionable recommendations

Soft Skills

relationship buildingcustomer servicecommunicationcollaborationproactive managementproblem-solvingstrategic thinkingcustomer retentionadaptabilityengagement improvement