Director, Customer Master Data – Governance
Cardinal Health
full-time
Posted on:
Location Type: Hybrid
Location: Dublin • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $105,600 - $188,500 per year
Job Level
Lead
About the role
- Develop and execute the strategic roadmap for customer master data management across the USMPD organization
- Recruit, develop, and lead a high-performing team responsible for customer master data maintenance, quality, and governance
- Ensure master data initiatives are strategically aligned with overarching business objectives and regulatory compliance standards
- Effectively communicate data quality metrics, insights, and business impact to executive leadership and cross-functional stakeholders
- Foster strong cross-functional partnerships with Sales, Finance, IT, Compliance, and other key departments to ensure customer data supports critical business needs
- Drive strategic initiatives aimed at enhancing data quality, promoting data stewardship, and optimizing data integration processes
- Set clear performance objectives, provide comprehensive training, and foster career development for team members
- Leverage data insights to guide strategic decision-making and identify opportunities for process optimization and business growth
- Prioritize and oversee the timely execution of key initiatives, ensuring alignment with organizational objectives
- Drive consensus and alignment across business units on customer data definitions, hierarchies, and governance strategies
Requirements
- Bachelor's degree in a relevant field (e.g., Business, Information Systems, Data Science) or equivalent practical experience preferred
- Progressive leadership experience in master data management, data governance, and/or data quality frameworks, preferably within a large enterprise environment
- Demonstrated expertise in developing, implementing, and maturing data governance and data quality programs
- Proven ability to strategically influence and persuade key cross-functional stakeholders and executive leadership teams
- Exceptional critical thinking, strategic innovation, and decisive problem-solving skills, particularly in ambiguous or complex situations
- Strong leadership and supervisory skills, with a proven track record of building, mentoring, and developing high-performing teams
- Excellent written, verbal, and presentation communication skills, with the ability to articulate complex data concepts and business impacts effectively to diverse audiences, including senior management
- Demonstrated ability to drive consensus and collaboration within a team environment to achieve desired results
- Experience leading large-scale programs and initiatives with a high degree of accountability and successful outcomes
- Proficiency in navigating organizational change management and fostering a culture of data stewardship
- Strong analytical skills with the ability to derive actionable insights from data
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
master data managementdata governancedata quality frameworksdata integration processesdata stewardshipdata insightsdata quality metricsprocess optimizationstrategic roadmap developmentorganizational change management
Soft skills
leadershipteam developmentcritical thinkingstrategic innovationproblem-solvingcommunicationcollaborationinfluencepersuasionmentoring