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Employee Relations Lead
Cardinal EducationEmployee Relations Lead fostering a positive, compliant workplace at Cardinal Education. Building engagement initiatives and managing HR operations for a dynamic team.
About the role
Key responsibilities & impact- Serve as the primary point of contact for employee relations matters, including concerns, conflicts, and investigations
- Partner with managers on performance management, coaching, and employee support
- Provide guidance on company policies, best practices, and day-to-day people management
- Drive employee engagement initiatives and support a positive, mission-driven culture
- Manage onboarding and offboarding processes to ensure a smooth employee experience
- Oversee HR administrative tasks, including employee records, HRIS updates, and documentation
- Manage timekeeping and attendance tracking; validate data for payroll processing
- Analyze trends from employee feedback and ER cases to recommend improvements
- Ensure compliance with applicable labor laws and company policies.
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business Administration, or related field
- 5+ years of experience in employee relations or HR generalist roles
- Strong knowledge of HR best practices and labor laws
- Experience handling investigations and sensitive employee matters
- Hands-on experience with HR operations, including onboarding/offboarding and timekeeping
- Excellent communication, conflict resolution, and interpersonal skills
- High level of discretion and professionalism
- Experience supporting US-based employees and familiarity with US HR practices and recruiting is highly preferred.
- Experience in education, consulting, or service-oriented environments preferred.
- Familiarity with HRIS and case management tools.
Benefits
Comp & perks- Competitive salary with performance-based bonuses and regular merit reviews.
- Fully remote work environment with structured team support and flexibility.
- Collaborative, high-performing culture offering exposure across functions and departments.
- Hands-on mentorship and career development, empowering you to grow professionally.
- Meaningful, mission-driven work that directly impacts students and families.
- Company events and virtual team-building activities to connect and celebrate achievements.
- Opportunities for growth within client operations, education services, and beyond.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsperformance managementcoachingonboardingoffboardingtimekeepingpayroll processingHR operationslabor lawsHR best practices
Soft Skills
communicationconflict resolutioninterpersonal skillsdiscretionprofessionalism