Cardinal Education

Junior Operations Analyst

Cardinal Education

full-time

Posted on:

Location Type: Remote

Location: Philippines

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $750 per month

Job Level

Junior

About the role

  • Data Analysis & Process Improvement
  • Bottleneck Analysis: Generate insight and analyze the workflow to identify stages where tasks stall by investigating root causes of delays to provide data-backed recommendations to leadership
  • Operational Reliability: Uphold established processes and standards meticulously while also identifying areas to improve and innovating solutions
  • Project & Systems Management
  • Timeline Tracking: Uphold and enforce turnaround times to ensure consistent execution of deliverables across the division
  • Task Tracking: Coordinate and monitor progress among action items, ensuring clear ownership and consistent follow-through across the division
  • Data Integrity: Manage and audit internal databases within Google Workspace and Monday.com to ensure quality, accuracy, and consistency
  • Workflow Optimization: Proactively monitor high-volume workflows during the peak admissions season (August–December) to ensure all fixed deadlines are met
  • SOP Development: Convert knowledge and information into formal Standard Operating Procedures (SOPs) for new and existing employees to utilize
  • Version Control: Ensure internal resources are updated and accurate with the most current information and data
  • Collaboration & Cross-Functional Alignment
  • Stakeholder Communication: Relay technical updates and operational decisions clearly and professionally to align the division around shared priorities
  • Collaborative Execution: Support management and leadership with ad hoc administrative tasks that align the division around shared priorities and timelines
  • Troubleshooting: Serve as the first line of defense for technical glitches in internal databases and protocols for individual contributors

Requirements

  • Bachelor's degree from any Top University in the Philippines
  • Business Administration, Management Information Systems, Management Engineering, and Industrial Engineering Degrees are preferred but not required
  • Prior experience in project management, data analysis, logistical operations, and administrative roles is preferred but not required
  • Fresh grads are welcome to apply
  • Proficiency in Google Workspace, Slack, Zoom, and Monday.com is required
  • Exceptional English verbal and written communication skills with a strong command of grammar and lexicon
  • Experience in education consulting or college admissions is preferred but not required
  • Experience working PST hours is preferred but not required
Benefits
  • Competitive salary of $750 a month
  • Bi-weekly payouts
  • Probationary period to acclimate to the night shift and the industry
  • Extensive training in a niche industry
  • Opportunities for career growth and salary increase after performance reviews
  • Opportunities to work on projects with other divisions when looking to expand skillset
  • High-performing employees are considered for company retreats
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisprocess improvementbottleneck analysisoperational reliabilityproject managementdata integrityworkflow optimizationSOP developmenttroubleshooting
Soft Skills
stakeholder communicationcollaborative executionorganizational skillsattention to detailproblem-solving