Operations Analyst

Cardinal Education

Operations Analyst supporting educational consultants and managing operational workflows in the Philippines. Involves data analysis and process improvement throughout the admissions season.

Posted 4/17/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $750 - $900 per monthWebsite

About the role

Key responsibilities & impact

Data Analysis & Process Improvement
Systems Design: Identify and create systems that allow the Student Managers and Editors to focus on core tasks and responsibilities that produce client work and service
Operational Reliability: Uphold established processes and standards meticulously while also identifying areas to improve and innovating solutions
Bottleneck Analysis: Generate insight and analyze the workflow to identify stages where tasks stall by investigating root causes of delays to provide data-backed recommendations to leadership
Process Engineering: Map end-to-end operational processes to eliminate redundancies and increase efficiency by leveraging automations and integrations throughout Monday.com, Slack, and Google Workspace to streamline production
Project & Systems Management
Timeline Tracking: Uphold and enforce turnaround times to ensure consistent execution of deliverables across the division
Task Tracking: Coordinate and monitor progress among action items, ensuring clear ownership and consistent follow-through across the division
Data Integrity: Manage and audit internal databases within Google Workspace and Monday.com to ensure quality, accuracy, and consistency
Workflow Optimization: Proactively monitor high-volume workflows during the peak admissions season (August–December) to ensure all fixed deadlines are met
Collaboration & Cross-Functional Alignment
Stakeholder Communication: Relay technical updates and operational decisions clearly and professionally to align the division around shared priorities
Collaborative Execution: Support management and leadership with ad hoc administrative tasks that align the division around shared priorities and timelines
Internal Training: Create and conduct training modules for both new and existing members to align protocols and standards throughout the division

Requirements

What you’ll need

Bachelor's degree from any Top University in the Philippines
Business Administration, Management Information Systems, Management Engineering, Industrial Engineering
Prior experience in project management, management engineering, data analysis, and logistical operations
Proficiency in Google Workspace, Slack, Zoom, and Monday.com
Exceptional English verbal and written communication skills with a strong command of grammar and lexicon
Experience in education consulting or college admissions is preferred but not required
Experience working PST hours is preferred but not required

Benefits

Comp & perks

Competitive salary of $750-$900 a month (depending on experience)
Bi-weekly payouts
Probationary period to acclimate to the night shift and the industry
Extensive training in a niche industry
Opportunities for career growth and salary increase after performance reviews
Opportunities to work on projects with other divisions when looking to expand skillset
High-performing employees are considered for company retreats

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprocess improvementsystems designbottleneck analysisprocess engineeringworkflow optimizationproject managementlogistical operationsdata integritytimeline tracking

Soft Skills

stakeholder communicationcollaborative executioninternal trainingorganizational skillsattention to detailproblem-solvinginnovationadaptabilityleadershipprofessionalism