Patient Retention Specialist

Carda Health

Patient Retention Specialist enhancing patient retention and conversion strategies for Carda Health. Collaborating with clinical teams to support cardiac rehab patients through remote engagement.

Posted 6/8/2026contractRemote • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

About the role

Key responsibilities & impact

Work collaboratively with the clinical team and founders to improve our cutting edge digital care delivery model and develop patient retention strategies.
Take pride in delivering high quality care for patients going through our cardiac rehab program and our clinical studies.
Be knowledgeable of our different clinical programs, protocols, and policies.
Improved patient engagement and conversion rates through targeted outreach to highlight program progress, addressing concerns, and reinforcing program benefits.
Utilize motivational interviewing to address various financial/exercise barriers to continued participation in our program.
Provide support to our patients, empowering them to be accountable and take ownership of their rehabilitation.
Work collaboratively with our technology team to support a smooth experience for our patients and clients.
Be willing to do whatever it takes to ensure a great, engaging rehab experience for our patients.

Requirements

What you’ll need

Minimum 1+ years of relevant clinical experience and top performance working as an Exercise Physiologist in Cardiopulmonary Rehab.
Strong proficiency working with mobile technology - you will be helping guide patients through our digital health programs including troubleshooting their technology issues with wearables and tablets.
Proficiency in excel for data tracking.
Great interpersonal skills that foster a caring environment for patients.
Diligence and organization with the ability to create and adhere to repeatable processes.
Ability to perform with little direction in a high-growth, early stage startup (ie self-driven).
Bachelor’s Degree in Exercise Physiology, Master's Degree Preferred.
ACSM-CEP certification preferred.
Bonus Points: Sales or personal training experience
Spanish language proficiency.
Experience working in clinical studies.
Remote work experience.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Carda Health Website LinkedIn All Job Openings 51 - 200 employees ⚕️ Healthcare Insurance 🧘 Wellness 📡 Telecommunications 💰 Pre Seed Round on 2020-04 Healthcare Insurance
Wellness
Telecommunications Carda Health is a virtual healthcare company focused on providing at-home cardiopulmonary rehabilitation for individuals with lung and heart diseases. Recognizing that many patients miss out on life-saving care, Carda Health delivers evidence-based, high-standard care directly to patients' homes. Patients are supported by a team of world-class providers, including doctors, nurse practitioners, and clinical exercise physiologists, who personalize rehabilitation plans to meet individual needs. Carda Health offers live interaction and monitoring, using tools sent directly to patients' homes. The service is highly rated by users, with significant improvements reported in health metrics and quality of life after just 12 weeks of participation. Patient Retention Specialist 🔥 5 minutes ago 🇺🇸 United States – Remote 💵 $20 - $27 / hour ⏳ Contract/Temporary 🟢 Junior 🔄 Customer Retention Specialist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Work collaboratively with the clinical team and founders to improve our cutting edge digital care delivery model and develop patient retention strategies.
Take pride in delivering high quality care for patients going through our cardiac rehab program and our clinical studies.
Be knowledgeable of our different clinical programs, protocols, and policies.
Improved patient engagement and conversion rates through targeted outreach to highlight program progress, addressing concerns, and reinforcing program benefits.
Utilize motivational interviewing to address various financial/exercise barriers to continued participation in our program.
Provide support to our patients, empowering them to be accountable and take ownership of their rehabilitation.
Work collaboratively with our technology team to support a smooth experience for our patients and clients.
Be willing to do whatever it takes to ensure a great, engaging rehab experience for our patients. 🎯 Requirements
Minimum 1+ years of relevant clinical experience and top performance working as an Exercise Physiologist in Cardiopulmonary Rehab.
Strong proficiency working with mobile technology - you will be helping guide patients through our digital health programs including troubleshooting their technology issues with wearables and tablets.
Proficiency in excel for data tracking.
Great interpersonal skills that foster a caring environment for patients.
Diligence and organization with the ability to create and adhere to repeatable processes.
Ability to perform with little direction in a high-growth, early stage startup (ie self-driven).
Bachelor’s Degree in Exercise Physiology, Master's Degree Preferred.
ACSM-CEP certification preferred.
Bonus Points: Sales or personal training experience
Spanish language proficiency.
Experience working in clinical studies.
Remote work experience. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Exercise PhysiologyCardiopulmonary RehabData trackingMotivational interviewingMobile technologyWearablesTabletsClinical studiesSpanish language proficiencySales or personal training experience

Soft Skills

Interpersonal skillsDiligenceOrganizationSelf-drivenCollaborationEmpowermentPatient engagementCommunicationProblem-solvingAdaptability

Certifications

ACSM-CEPBachelor’s Degree in Exercise PhysiologyMaster's Degree in Exercise Physiology