Retail Supervisor – Events Coordination

Retail Supervisor managing events coordination at Mox Boarding House. Responsible for retail employee supervision and overseeing event programs.

Posted 5/2/2026full-timeBellevue • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $28 per hourWebsite

Key responsibilities & impact

The Retail Supervisor is responsible for retail employee supervision and the organization of the retail events program at Mox Boarding House
This role provides guidance and oversight throughout the entire lifecycle of a tournament or an event
Works with the retail management to recruit and maintain a pool of Community Hosts to facilitate all MBH events
Supervises the overall performance of the store’s event program and employee involvement, with a focus on Community hosts
Maintains an advanced level of product knowledge across our core product lines
Provides support and floor coverage for staff who are running events when needed
Collaborates with Store Managers to ensure appropriate staffing or additional coverage for scheduled events
Creates, updates, and maintains event checklists that include all considerations for an effective event
Uploads Competitive REL deck lists to MTGTOP8, MTG Goldfish, and all other applicable sites
Compiles and reports on both completed and future events that contain key information to management
Proactively engages our customer base to better understand the wants of the communities we serve
Other duties as required

What you’ll need

High School Diploma or GED
Alcohol Server Permit
2+ years of experience in retail or a combination of events coordination, tournament organization, and in-person customer service positions
Must be able to lift at least 50lbs
Understands different games and game types to a level that can be converted to a group event or tournament
Possess a strong desire to grow in depth game rules knowledge and/or advanced event facilitation skills
Driven to create new and interesting events to drive sales and future event attendance
Demonstrates a strong desire to continually gain product knowledge on both current and upcoming releases
Has a genuine interest in gaming and creative play
Able to successfully manage several projects at one time, paired with the ability to organize and quickly shift priorities
Working knowledge of MS Office suite
Strong verbal and written communication skills, especially in group settings
Demonstrate aptitude for delivering feedback to staff in order to uphold our standards of service
Possess the ability to work outside of normal business hours including weekends and overtime
Knowledge of Trading Card Games and/or Hobby Gaming
Certified Level 1 Judge for Magic the Gathering (Preferred)

Comp & perks

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

event coordinationtournament organizationproduct knowledgegame rules knowledgeevent facilitation skillsproject managementcustomer service

Soft Skills

communication skillsorganizational skillsability to prioritizefeedback deliveryteam supervisioncustomer engagement

Certifications

High School DiplomaGEDAlcohol Server PermitCertified Level 1 Judge for Magic the Gathering