Pre-Sales Consultant, Financial Services
AlphaSense
Director of Pre-Sales Engineering
Carbyne
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
AWSFirewallsOpen Source
About the role
- Direct the Sales Engineering efforts, leading technical resources to assist the Sales team in winning new customers and maximizing revenue.
- Provide coaching and mentorship to the team members.
- Manage PreSales engagement requests from Sales - assess, prioritize, load balance work across team.
- Develop and refine processing to decrease sales cycles, speed deployments, and deliver high customer satisfaction.
- Actively participate in pre-sales activities, conducting engineering site evaluations, designing solutions, and leading workshops with prospects.
- Build strong relationships with customers, understand their needs, and architect solutions that meet their requirements and work with internal and external stakeholders.
- Drives continuous improvement in the pre-sales process by developing documentation, best practices, and training materials.
- Works effectively with cross-functional teams including Sales, Product, Operations, and Engineering.
- Interpret complex problems, create simple solutions and collaborate closely with prospects, channel partners and our sales team to deliver winning solutions
Requirements
- 5+ years of experience leading and managing pre-sales technical teams
- A minimum of 5-7 years of experience in Telephony, LAN networking, IT infrastructure engineering, with in-depth knowledge of firewalls, routers, and network protocols (BGP, MPLS, IPv4/6, etc.).
- Proven ability to actively participate in technical pre-sales activities and customer engagements beyond team management.
- Excellent written and verbal communication skills to effectively interact with customers, colleagues, and senior leadership.
- Willingness to travel to customers' locations within the US up to 35% of the time.
- Bonus Points:
- Experience within the public safety industry (ENP, ESInet, E911, NG911).
- Knowledge of PBX platforms (Cisco, Avaya, Open Source) and radio systems.
- Experience with network monitoring tools (SNMP, Syslog) and AWS Cloudwatch queries.
- Understand common IP technologies used in analog gateways (SIP, RTSP, RTMP) and scripting languages (Windows PowerShell).
Benefits
- Comprehensive healthcare (medical, dental, vision).
- 401(k) matching—because your future matters!
- Unlimited vacation days (yep, really!).
- Parental leave—family first!
- Health & wellness perks to keep you feeling great.
- $100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right?
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pre-sales managementtelephonyLAN networkingIT infrastructure engineeringfirewallsroutersnetwork protocolsscripting languagesnetwork monitoring toolsAWS Cloudwatch
Soft skills
coachingmentorshipcustomer relationship managementproblem solvingcommunicationcollaborationcontinuous improvementteam managementworkload balancingtechnical documentation
