Carbyne

Account Manager

Carbyne

full-time

Posted on:

Location Type: Remote

Location: Remote • Washington • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Success Planning: Lead the development and execution of success plans, focusing on the client's vision and future goals to ensure long-term partnership and value realization.
  • EBR’s (collaborate and attend): Actively participate in Executive Business Reviews (EBRs), collaborating with the CSM team to present account performance, strategic initiatives, and future opportunities.
  • Onboarding (attend): Attend onboarding sessions to understand new client needs and ensure a smooth transition into ongoing account management.
  • Upsell/Cross-sell: Proactively identify and pursue upsell and cross-sell opportunities to expand the client's use of Carbyne’s products and services, contributing to revenue growth.
  • Act Upon CSQL: Respond to and act upon Customer Sales Qualified Leads (CSQLs) generated by the CSM team, converting them into opportunities for account expansion.
  • Pipeline Management: Manage and maintain a robust sales pipeline for existing accounts, tracking opportunities from identification to closure.

Requirements

  • 🔑 What You Bring*To shine in this role, you’ll need:*
  • - Proven experience in account management, sales, or a related client-facing role.
  • - Strong understanding of sales processes and pipeline management.
  • - Excellent communication, negotiation, and interpersonal skills.
  • - Ability to collaborate effectively with cross-functional teams.
  • - Demonstrated ability to drive revenue growth and achieve targets.
  • *Feeling unsure because you don’t check every box? Don’t worry, we’ve been there too. At Carbyne, we value passion, potential, and a willingness to learn. If this role excites you and aligns with your career goals, we encourage you to take a chance and apply! You might be exactly who we’re looking for!*
Benefits
  • 🎁 Why You’ll Love It Here👩🏽‍⚕️ Comprehensive healthcare (medical, dental, vision).** 💸 401(k) matching—because your future matters!** 🏖️ Unlimited vacation days (yep, really!).** 👶 Parental leave—family first!** 💪 Health & wellness perks to keep you feeling great.
  • ☎️$100 monthly allowance for your phone and internet because streaming cat videos and answering emails both count as “work,” right?
  • Plus, you’ll join a team that believes in inclusion, equality, and having fun while making a difference.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementsalespipeline managementrevenue growthupsellcross-sellcustomer sales qualified leads
Soft skills
communicationnegotiationinterpersonal skillscollaborationteamwork